Signatures are required on all lighting product deliveries.
Free shipping is provided for the contiguous United States only. Some rural continental USA locations may require additional shipping costs. We advertise free shipping, however we reserve the right to charge for rural destination or special service locations. (For example, Martha’s Vineyard). If you believe you may live in an area which will require additional fees for shipment, please contact us in advance to discuss at 877-659-5476.
Customers located within United States Territories must contact our Customer Service Department for order processing. Territories include Puerto Rico, US Virgin Islands, etc. International Customers must also contact our Customer Service Department for order processing. 1-877-659-5476 M to F 6:30AM – 3:30PM PST. For even faster service, please complete our online form
Lighting products shipped UPS 2nd Day and 3 Day Select Air shipments deliver 2 or 3 weekdays after ship date (weekends not included). Holidays will delay 2nd day and 3 Day Select shipments.
Orders cannot be cancelled after shipment processing.
We do not allow will calls, freight dock pickups or shipping address changes. All deliveries must be made to the shipping address submitted at time of order. No exceptions will be made under any circumstances.
Signature is required at the time of delivery for all lighting product shipments. UPS or our Freight carriers will not leave shipments unattended under any circumstances. You must be at the shipping address to receive and sign for your order. Any special arrangements made with the trucking company which violate our terms are at your own risk. Customers will be responsible for any return shipping charges due to missed appointments, or inability for freight carriers to obtain signatures. SeeDevil™ will not be responsible for shipping charges due to refused shipments.